All Systems Operational

Core Platform Services Operational
API Services Operational
Onboarding Services Operational
Scheme Payment Rails Operational
Non-Scheme Payment Rails Operational
Support Portals Operational
Control Centre Operational
Technical Support Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Non-Scheme Payment Rails Maintenance Aug 20, 2026 02:00-06:00 AEST

Scheduled maintenance will be taking place on our non-scheme payment rails on 20th August 2026 between 02:00 and 06:00 AEST.

A brief interruption to NPP services may be experienced during the maintenance window.

Posted on Aug 12, 2026 - 16:42 AEST

Scheme Payment Rails Maintenance Aug 23, 2026 10:00-12:00 AEST

Scheduled maintenance will be taking place on our scheme payment rails on 23rd August 2026 between 10:00 and 12:00 AEST.

Intermittent interruption to the following services may be experienced during the maintenance window:
- Card transaction authorisations
- Card services

STIP (Stand In Processing) will be used where applicable in the event of service disruption.

Posted on Aug 06, 2026 - 20:18 AEST

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Completed - The scheduled maintenance has been completed.
Aug 12, 23:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 22:00 AEST
Scheduled - Scheduled maintenance will be taking place on Control Centre on 12th August 2026 between 22:00 and 23:00 AEST.

Control Centre will be unavailable during this period. This does not impact Operational Support ticket emails which will still be accepted during the maintenance window.

Aug 5, 22:46 AEST
Completed - The scheduled maintenance has been completed.
Aug 12, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 23:00 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 22, 23:00 AEST
Scheduled - Scheduled maintenance will be taking place on Control Centre on 11th August 2026 between 23:00 and 01:00 AEST.

Control Centre will be unavailable during this period. Please do not submit any Operational Support tickets during the maintenance window as they may not be received.

Jul 22, 23:00 AEST

Aug 11, 2026

Completed - The scheduled maintenance has been completed.
Aug 11, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 22:00 AEST
Scheduled - Scheduled maintenance will be taking place on Control Centre on 10th August 2026 between 22:00 and 00:00 AEST.

Control Centre will be unavailable during this period. Please do not submit any Operational Support tickets during the maintenance window as they may not be received.

Aug 5, 23:16 AEST

Aug 10, 2026

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Completed - The scheduled maintenance has been completed.
Aug 6, 06:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:00 AEST
Scheduled - Scheduled maintenance will be taking place on our non-scheme payment rails on 6th August 2026 between 02:00 and 06:00 AEST.

A brief interruption to NPP services may be experienced during the maintenance window.

Jul 29, 14:06 AEST

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.