All Systems Operational

Core Platform Services Operational
API Services Operational
Onboarding Services Operational
Scheme Payment Rails Operational
Non-Scheme Payment Rails Operational
Support Portals Operational
Control Centre Operational
Technical Support Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Control Centre Maintenance Oct 19, 2026 23:00 - Oct 20, 2026 01:00 AEDT

Scheduled maintenance will be taking place on Control Centre on 19th October, 2026 between 11:00 pm and 01:00 am AEDT.

The Control Centre will be unavailable during this period. Please do not submit any Operational Support tickets during the maintenance window as they may not be received.
Posted on Oct 12, 2026 - 21:09 AEDT

Core Platform Services Maintenance Oct 21, 2026 00:00-04:00 AEDT

Scheduled maintenance will be taking place on 21st October between 12 am and 4 am AEDT.

Core Platform Services will have intermittent service unavailability during the maintenance window.
Posted on Oct 09, 2026 - 00:45 AEDT

Scheme Payment Rails Maintenance Oct 25, 2026 12:00-14:00 AEDT

Scheduled maintenance will be taking place on our scheme payment rails on 25th October 2026 between 12:00 and 14:00 AEDT.

Intermittent interruption to the following services may be experienced during the maintenance window:
- Card transaction authorisations
- Card services

STIP (Stand In Processing) will be used where applicable in the event of service disruption.
Posted on Sep 28, 2026 - 23:03 AEST

Onboarding Services Maintenance Nov 24, 2026 20:00-21:00 AEDT

Scheduled maintenance will be taking place on our onboarding services on 24th November 2026 between 20:00 and 21:00 AEDT.

Identity document scans may be unsuccessful during the maintenance window. Scans impacted by this will generate an Identity Verification Failed case in Control Centre.
Posted on Sep 24, 2026 - 01:59 AEST

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Non-Scheme Payment Rails Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:00 AEDT
Scheduled - Scheduled maintenance will be taking place on our non-scheme payment rails from 22:00 AEDT on 10th October 2026 until 08:00 AEDT on 11th October 2026.

A brief interruption to the following services may be experienced during the maintenance window:
- Make a payment via BPay
- Delete a BPayBiller by ID
- Create/Update a BPayBiller
- Validate a BPayBiller
- Get a list of saved BPayBillers for an account
Sep 29, 23:59 AEST

Oct 10, 2026

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Non-Scheme Payment Rails Maintenance
Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 02:00 AEDT
Scheduled - Scheduled maintenance will be taking place on our non-scheme payment rails on 8th October 2026 between 2 am and 6 am AEDT.

A brief interruption to NPP services may be experienced during the maintenance window.
Oct 2, 09:25 AEST

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Onboarding Services Maintenance
Completed - The scheduled maintenance has been completed.
Oct 4, 08:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 06:00 AEDT
Scheduled - Scheduled maintenance will be taking place on our onboarding services on 4th October 2026 between 06:00 and 08:00 AEDT.

Checks for the following document types will be unsuccessful during the maintenance window.

- Passport
Sep 28, 15:29 AEST

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Control Centre Maintenance
Completed - The scheduled maintenance has been completed.
Sep 29, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 22:00 AEST
Scheduled - Scheduled maintenance will be taking place on Control Centre on 28th September between 10:00pm and 10:30pm AEST.

The Control Centre will be unavailable during this period. Please do not submit any Operational Support tickets during the maintenance window as they may not be received.
Sep 25, 00:05 AEST
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